IT Systems Administrator

Bryson Wood

Infrastructure, networking, and endpoint management.

(778) 220-7435 — [email protected] — linkedin — résumé ↗
01 / about

Who I Am

IT Systems Administrator with a Bachelor of Computer Science from Thompson Rivers University. I work across L1/L2 support, network infrastructure, and systems administration — currently at Stryker Electronics in Port Hardy, BC.

I've deployed infrastructure for emergency operations serving 500+ users under wildfire conditions, cut device setup times by 75%, and built internal tools that measurably reduced overhead. I like solving real problems and leaving systems in better shape than I found them.

Status Open to opportunities
Education Bachelor of Computer Science
Thompson Rivers University
Contact [email protected]
02 / skills

Technical Profile

systems
  • Windows Server
  • Active Directory
  • Group Policy
  • Entra ID (Azure AD)
  • Microsoft 365
  • VMware / Hyper-V
networking
  • LAN / WAN
  • VLANs (802.1q)
  • VPN
  • DNS / DHCP
  • RADIUS / NAC
  • Cisco / Ubiquiti UniFi
  • 802.11 Wireless
  • Firewalls
uem & support
  • Intune MDM
  • Device Provisioning
  • Imaging
  • Windows / macOS
  • Android / iOS
  • VoIP
  • L1 / L2 Support
tools & scripting
  • PowerShell
  • Python
  • SQL / PostgreSQL
  • ServiceNow
  • Sage 300 ERP
  • Docker
  • AWS
  • Git
03 / experience

Work History

IT Systems Administrator

Stryker Electronics Ltd.

Nov 2025 — Present
  • Resolves L1/L2 support tickets across hardware, software, and network issues with consistent SLA adherence across all business departments.
  • Administers Windows Server and Active Directory, implementing Group Policy, WSUS, and MFA to achieve 100% patch compliance.
  • Manages Firewalls, VLANs, and VPNs to secure distributed operations and maintain persistent connectivity.
  • Developed SQL-level optimizations for Sage 300 ERP — 20% increase in reporting accuracy, 15% reduction in query execution time.

Field Technology Services Analyst

BC Wildfire Service

May 2023 — Dec 2024
  • Standardized device imaging and lifecycle management with Intune MDM — reduced setup time for 400+ assets from 3 hours to 45 minutes.
  • Deployed and maintained LAN infrastructure using Cisco and Ubiquiti for 500+ mission-critical users in remote field environments.
  • Resolved L2 networking issues including DNS, DHCP, and 802.1q VLAN connectivity during active emergency operations.
  • Configured Network Access Control (NAC) to prevent unauthorized access in multi-tenant environments.
  • Supported in-office and remote staff across network printers, VoIP systems, and mobile devices in high-pressure environments.

Informatics Analyst

Interior Health

Jan 2022 — May 2022
  • Collaborated with a team of 5 to optimize three different clinics' productivity in patient scheduling through Meditech, increasing the overall efficiency of each clinic's booking pipeline.
  • Communicated directly with end users while relaying key information to teammates about the needs and requirements of each clinic.
  • Increased the overall efficiency of all three clinics to enable more bookings per day — decreasing workload on employees while maximizing software utilization.
  • Facilitated technical support via ServiceNow in highly regulated medical environments.
  • Built automated reporting tools that eliminated manual data entry and improved data integrity.
04 / project

Featured Work

Job & Time Tracking System

Stryker Electronics Ltd. Jan 2026 — Mar 2026

Containerized internal time, job, and cost tracking system built from scratch. Replaced a manual process and surfaced project cost visibility that didn't previously exist.

  • 25%reduction in admin overhead
  • RBACrole-based access control
  • AWSautomated deployment pipeline
PostgreSQL Docker AWS Python Node.js

VoIP & MS Teams Deployment

BC Wildfire Service Mar 2024 — May 2024

Led the deployment and ongoing maintenance of VoIP phones to replace an outdated hybrid landline/VoIP system. Integrated the new platform with Microsoft Teams through direct coordination with Microsoft, including scope planning, expectation setting, and end-to-end configuration across multiple sites.

  • Teamsfull MS Teams integration
  • Legacyhybrid system replaced
  • DirectMicrosoft coordination
VoIP Microsoft Teams SIP / SBC Network Infrastructure Project Scoping

SD-WAN Integration

BC Wildfire Service Sep 2023 — Dec 2023

Assisted with the transition of fire center network infrastructure to SD-WAN. Coordinated with network operations to plan migration phases, validate connectivity, and ensure zero downtime for mission-critical emergency services across distributed sites.

  • SD-WANfull WAN migration
  • 0downtime during cutover
  • Multi-sitefire center coverage
SD-WAN Cisco LAN / WAN Firewall Network Migration

Clinical Optimization Project

Interior Health Mar 2022 — Apr 2022

Collaborated with a cross-functional team of 5 to optimize patient scheduling workflows across three clinics through Meditech. Engaged directly with end users to capture requirements and relay critical feedback, resulting in streamlined booking processes and reduced employee workload.

  • 3clinics optimized
  • 5team members
  • ↑bookings per day increased
Meditech ServiceNow Workflow Optimization Stakeholder Communication
05 / contact

Let's Talk

Actively looking for IT roles. If you have something that fits, or just want to talk infrastructure, reach out directly.

[email protected]
(778) 220-7435 linkedin ↗ résumé ↗